Companies are rushing to reopen their offices. Here's what they’re getting wrong

Flexible work is here to stay. Where we get our work done is less important than how we get our work done.

The coronavirus pandemic forced many of us to work from home, and the big surprise is: Work got done. Employees are still productive. They like the freedom of remote work. Yet some organizations are scrambling to reopen their offices as quickly as possible, and to do so, they are trotting out design solutions that supposedly protect workers, from algorithms for re-densifying offices to clinical “scrub” rooms in reception areas to the sorts of cubicles made infamous by Dilbert and “The Office.” One problem: These strategies are reactionary and irrelevant long-term. To cultivate the office of the future, companies need to acknowledge three truths about the modern workplace that existed even before COVID-19:

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